As the Tata Group-owned airline works to improve its infrastructure, Air India is seeking to expand its partnerships with airports both within India and outside of the country. An action plan for the airline’s transformation over the next five years has been developed and implemented under the Vihaan.AI umbrella.
On Wednesday, Rajesh Dogra, Chief Customer Experience Officer & Global Operations – Airport Operations, stated that Air India was not making use of the most advanced technological solutions that are currently on the market for the aircraft industry.
“We are working very closely with airports all over the world in an effort to bring in new technologies, set up new systems, and more.” “I have been meeting airport operators in India, JFK (New York), SFO (San Francisco), and LHR (the UK), requesting their assistance and help to collaborate because there are a lot of options for potential collaborations, which we did not use to the maximum degree,” he said. “I have been meeting airport operators in India, JFK (New York), SFO (San Francisco), and LHR (the UK).
At this location of the CAPA India aviation conference, Dogra also emphasized the point that airports and airlines cannot operate independently of one another.
According to him, it is essential for different stakeholders, such as airports, airlines, and online travel agencies (OTAs), to share their data with one another.
“Data sharing is very important…DigiYatra, which I think is just an excellent example of how data sharing can be done…airports, airlines, OTAs, and all other stakeholders in the industry must actually collaborate and share data with each other,” he observed. “DigiYatra is just an excellent example of how data sharing can be done.”
In January of 2022, the Tata Group acquired full control of Air India, which was operating at a loss, along with Air India Express and a fifty percent stake in AIATSL.
The airline company made the announcement about putting orders for 470 aircraft with Airbus and Boeing a month ago. The orders included 70 wide-body planes. Airbus will be responsible for producing 250 of the total, while Boeing will be responsible for producing 220. There is also the possibility of purchasing an additional 370 planes from the two manufacturers of airplanes.
In addition, both AirAsia India (now rebranded as AIX Connect) and Air India Express are in the process of merging with Air India, and Vistara is in the process of merging with Air India as well.
